Janahita provides an end to end grievance management system wherein grievance can be logged into a single repository with the help of various means viz. Web, WhatsApp, Email, Online, Call center, and mobile application. It provides citizens, a direct access to the Government of Telangana. It would be a shared system for grievance handling for all Government departments and agencies thereby reducing redundancy, operational overheads & costs. If you have any grievance against any Government organization in your region, you may lodge your grievance here.
It’s being developed & implemented by IT E&C department in the State of Telangana for District Rajanna Sircilla.